Business and Professional Communication Ethics

Business and professional communication and organizational communication are applicable to several forms of business environment. Besides, business and professional communication ethics is more focused on competition and survival in order to produce better achievements through effective communication. Since we are all students, the chapter helps us learn how to deal with professional works in the future rather than we can take advantage of it right away. Communicative responsiveness is key to survive the company. The author said, “communicative responsiveness begins with a plan that meets the needs of company and the market, a plan ever willing to shift, change, and reverse itself to meet the needs of success and excellence.” (Page185) It does not mean CEO establish a firm plan and employees follow and believe in the plan without any objection, but it assumes that work setting allows them to fix a plan at any point. As the author stated, each communicator including a boss in company needs to understand the importance of direction and change.

Considering a power distance between leader and other workers in communication ethics, the subsidiary company of COSTCO that I was used to work for had a good sense of unity. Basically, the company’s task is advertising products of the parents company in order to increase its sales. Despite the parent company’s pressure, our managers were always friendly and close to us. The absolute plan was to make customers try products and attract them with face-to-face conversation. Therefore, the way we work was flexible even though we had strict rules. The power distance between our managers and employees was comparatively loose because the managers were also general employees few years ago and they know how others feel in the position. They listened to us and were willing to fix rules if it was necessary. A smaller scale of company might be easier to address business and professional communication ethics in its work setting.